Wednesday, March 7, 2012

Can i exchange a computer game i bought from Best Buy?

Hi,i bought a computer game from best buy.can i exchange it?i already opened the game but the condition of the game CD is good .so can i exchange it?Can i exchange a computer game i bought from Best Buy?
you can exchange it, for another one, but you can't return it for your money back. you could MAYBE get store credit.
don't think you can after you opened it as you may have taken our the registry key.Can i exchange a computer game i bought from Best Buy?
nope
yeah if you have the recieptCan i exchange a computer game i bought from Best Buy?
I don't think you can exchange it, but take it to Best Buy and find out for yourself. Best Buy will answer that question better than anyone else here.
For the same title only.



it is actually illegal (in violation of anti piracy laws for the store to refund or exchange open software) the only time this is allowed is when the game disk is defective they will and can exchagne for same title only.

If the same title is not available in store you may be able to exchange for a similar title.
Call up the store and ask, it will save you a trip if they say no. Also read the back of the recipe it normally tells you their return policy.



http://www.bestbuy.com/olspage.jsp?type=鈥?/a>





Best Buy Store Exchange and Return Policy





We understand that exchanging and returning products is often a frustrating experience, but Best Buy strives to make the process a simple and straightforward one. If you are not satisfied with your purchase, we will gladly help you to exchange or return your product, when it falls within the guidelines below.



To exchange or return an item purchased in one of our stores, please bring the item to any Best Buy store and our customer service representatives will be happy to help you. In order to process the exchange or return, please follow the guidelines outlined below.



Exchange and Return Guidelines



Exchange and Return Period

Exchange or return your item anytime from the original purchase date within the timeframe below:

14 days for computers, monitors, projectors, camcorders, digital cameras, and radar detectors

30 days for all other products

45 days for all products for Reward Zone Program Premier Silver members



Non-returnable items

Some items are not able to be returned, including:

Labor, delivery, and/or installation services

Pre-paid cards such as music, photo, video, or phone cards

Consumable items such as food, drink and batteries

Items that are damaged or abused

Items that are missing accessories, such as remote controls, cords, and cables

Etched or otherwise personalized items

Opened computer software, movies, music and video games can be exchanged for the identical item but cannot be returned for a refund



Original receipt

To help facilitate the return, bring the original receipt as well as photo identification for all exchanges, returns, price matches and warranty repair services.



Restocking fee

A restocking fee is applicable in some product categories, unless you are a Reward Zone Program Premier Silver member, the item is defective, or the fee is prohibited by law. The restocking fee charges are:

25% for Special Order Products, including appliances

15% for opened notebook computers, projectors, camcorders, digital cameras, radar detectors, GPS navigation and in-car video systems

10% for Apple庐 iPhones



Promotional items and bundles

As a benefit to our customers, Best Buy occasionally offers promotional items and savings with a purchase or enhanced savings on a bundle of items when they are purchased together.

When a promotional item is returned, the value of the promotional item is deducted from the refund amount. For instance, if you purchase a TV and get a $100 gift card or 50% off of a DVD player, the $100 value of the gift card or the total value of the DVD player would be subtracted from the refund.

When an item included as part of a promotional bundle is returned, the bundled discount is void and the value of the bundled discount will be applied to the refund. This occasionally results in additional funds being owed to Best Buy. For instance, if your receive $200 in savings when you purchase a laptop and printer together and you return either item, the $200 amount will be subtracted from your refund.



Refund method

Your refund will generally be in the same form as the original purchase. However when the item was purchased with cash, debit or a check in an amount greater than $250, the refund will be in the form of a mail check mailed within 10 business days of the return.
Sorry, look at the bottom of your recipt, any open items (cd's, dvd's games) cannot be returned. The best thing you can do if you really dont want it is tell them its deffective and wont work in your computer. they will take it back and apply the credit to a giftcard, than you can buy what you want....ive done it 100 times never fails.
Check your receipt, it should have a "long" disclaimer saying if you can return/exchange certain things like electronics/games. But if you bought it in Canada, I don't think you can unless it's defective.





--- Excerpt from their company website ---

Exceptions to the 30-day policy include: opened Computer Software, opened Videos and DVD movies, opened Video Games and opened Music. You may EXCHANGE these items for the same title if the original is defective. We do NOT accept returns on these items if opened and non-defective.
Probably not, reason being, it is really easy to copy a PC game as an ISO. The other reason is, that it is easy to get the No CD patch for a PC game and there is no reason to have the game anymore. You used to be able to but anytime I ever tried to take back a game they wouldnt take it back. Is it because your system doesnt meet the proper requirments for the game?

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